Questions?

What floor plans do Jefferson Railhead apartments offer?: We have Studio, One Bedroom, Two Bedroom and Three Bedroom apartments. Click here to view our plans.
What are the starting prices on Studio apartments?: Our Studio Starts at $1,449
What are the starting prices on One Bedroom apartments?: Our One Bedroom Starts at $1,654
What are the starting prices on Two Bedroom apartments?: Our Two Bedroom Starts at $2,199
What are the starting prices on Three Bedroom apartments?: Our Three Bedroom Starts at $3,350
Is Jefferson Railhead a pet-friendly community?: Yes! Jefferson Railhead is a pet-friendly community. View our pet-policy here.
What are your application and administrative charges?: Application Fee: $75 Administration Fee: $150 Deposit: $500 or RealPage Deposit Insurance
What are the income and credit qualifications?: 3 times the monthly rent, require proof of income, 3rd party credit screen.
What is acceptable “proof of income” to sign a lease?: 2 most current pay stubs, 2 most current months of bank statements. Must submit valid proof of employment through Snappt.
What happens if I qualify for an apartment, but my roommate does not?: The roommate will not be approved to lease/live onsite
Is my security deposit totally refundable?: Upfront deposits are fully refundable minus any damages, while Deposit Insurance is non-refundable
If I get a job transfer, can I break the lease?: You would have to provide 60-day written notice, pay termination fee, and pay back any concessions given.
Can I change to a month-to-month lease plan after my first year?: Lease will automatically default into a MTM lease after completion, unless you renew or give a 60-day written notice. A month to month fee will apply.
Am I required to have renters' insurance?: Yes, $100,000 personal liability and the policy must have your unit and list all adults on the lease.
Do you offer furnished apartments?: No
Do you offer corporate apartments?: No
If something needs to be repaired in my apartment, how do I report it?: Please place your maintenance request in your resident portal.
When is my rent payment due?: 1st of the month, this includes holidays
What day of the month am I liable for a late charge?: Rent is due on the 1st of the month and late fees begin on the 4th.
Will you accept electronic payments from my bank?: Yes, you are responsible for payments getting into the office on time.
Is there a place where I can pay my rent after office hours?: Online resident portal
There is a person who might be staying with me for a while, is that permitted by the lease?: No more than 3 consecutive days
Do you have reserved parking?: Yes, there is a monthly cost associated with a reserved parking space.
I have a motorcycle, where can I park it?: In any parking space designated for vehicles
My children live with me in the summer; do I need to notify your office when they arrive?: Yes, the office should be made aware and they should be added to the lease as minor occupants.
Can I install my satellite dish at my apartment?: No
Do you have cable services?: No
Does the property have a fitness center?: Yes, 24hr fitness center
Does the property have a swimming pool?: Yes, two pools.
Does the property offer on-site recycling?: No
Are gas grills permitted at your property?: No, the property has gas grills onsite for residents to use.
Is there any additional storage space available at your property?: Yes, we have additional storage space onsite
Are residents permitted to paint their apartment?: Yes, but must paint or be charged to return color back to original color upon move out.
Will you accept electronic payments from my bank?: No, all packages should be placed in the package locker system.
Do you have a list of Preferred Employers?: Yes